Privacy Policy

Contents

1. General Provisions
2. Definitions
3. What Data We Process
4. Purposes of Personal Data Processing
5. Legal Basis for Processing
6. Transfer to Third Parties
7. Data Placement on next2u
8. Security
9. Storage of Personal Data
10. Data Processing Periods
11. Deleting a Profile on next2u
12. How to Withdraw Consent for Data Processing
13. Our Details

1. General Provisions

next2u S.à.r.l.-S. ("Company" or "we") processes and protects personal data of registered and unregistered users of next2u – everyone who accesses our website, as well as those who contact the Company via the phone numbers listed on the website ("users" or "you").

The relationships related to the Company's processing of personal data are governed by the laws of the Grand Duchy of Luxembourg.

By providing us with personal data, you consent to its processing in accordance with this policy.

2. Definitions

Personal Data – any information related to a directly or indirectly identified or identifiable individual (data subject).

Processing of Personal Data – performing actions or a set of actions on personal data, including collection, recording, systematization, accumulation, storage, refinement, updating, and modification, retrieval, use, provision, access, blocking, deletion, and destruction – with or without automated data processing tools.

We may process your data in the ways listed for the purposes outlined in Section 4 of this Policy.

Personal Data Operator – a government body, municipal body, legal entity, or individual that independently or jointly with others organizes and/or carries out the processing of personal data, and also determines the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed on personal data.

The Company is the operator with respect to the personal data we may receive in connection with your use of next2u (including the website).

3. What Data We Process

You provide us with personal data when:

• Registering on next2u;
• Using next2u and the Company's services (including without registration, such as making calls to phone numbers);
• Paying for the Company's services;
• Subscribing to newsletters;
• Participating in events, research, and surveys;
• Writing or calling us (e.g., contacting support or using the rights holder claim form);
• Communicating with other users;
• Exercising rights or fulfilling obligations under our terms and conditions:

Link to “terms of use”

Link to “service agreement”

Your device automatically transmits technical data: information stored in cookies, browser information, settings, access dates and times, requested page addresses, website or app activities, device specifications, IP address, etc.

For more information about cookies: link to “what are cookies page”

4. Purposes of Personal Data Processing

We process users' personal data for the following purposes:

Purpose

Data Processed (if applicable)

Providing you access to next2u and its services, allowing profile creation, posting ads, paying for services, using next2u and, with your consent, offering you partner services.

Full name, phone number, email, social media account, tax ID, address, payment details, financial organization offers, passport data, driver's license data, photos, videos, disability status, authorization proof, resume information, and other data related to next2u services or our partners.

Ensuring stable operation and security of next2u, improving user experience, service quality, marketing activities, developing new services and website features.

Technical data, behavioral metrics, transaction data.

Preventing and stopping violations of laws, next2u’s Terms of Use, and other rules, including protecting users from fraud and other dishonest actions.

All necessary data for fraud prevention and security enforcement.

Fulfilling obligations under the law (e.g., accounting, tax reporting, responses to government inquiries).

Full name, phone number, email, address.

Providing responses to your inquiries.

Full name, phone number, email, address.

Sending marketing messages about next2 and our partners.

Name, phone number, email.

Displaying personalized offers that may interest you.

Phone number, email, device identifiers, next2u usage data, socio-demographic data.

Organizing your participation in events, research, and surveys.

Full name, phone number, email, city, job position, employer, and relevant personal history.

5. Legal Basis for Processing

We process your personal data based on:

• Your consent: Given when registering on next2u, logging in, using next2u services, interacting with next2u interfaces, clicking specific buttons, continuing calls, or performing other actions.
• Contractual obligations: Execution, amendment, or termination of agreements such as next2u's Terms of Use and other service agreements.
• Legitimate interests: Protecting the Company or third parties, provided this does not override your rights and freedoms.
• Legal requirements: Compliance with regulatory obligations.

6. Transfer to Third Parties

We may transfer personal data to third parties when necessary to provide next2u services or with your consent. Data transfers include:

• Within our corporate group (e.g., customer service, fraud prevention, security, etc.).
• To partners (e.g., delivery services, financial organizations, telecom providers, and advertising services).
• To government authorities if required by law.

7. Data Placement on next2u

When you publish ads, reviews or information in your profile on next2u, personal data included in such information becomes available to an indefinite number of people. You disclose such data yourself, without providing us as a medical data operator with a separate agreement. The company does not transfer your personal data. We process such data for the purpose of fulfilling the agreement with you concluded at your initiative.

The purpose for which users post data on next2u is to establish contact with a potential buyer (client) who is interested in concluding a deal on the ad. Users do not process other users' data for any other purposes. This means that:

You cannot call or send messages to users to offer your goods or services;

You cannot copy users' data to post them on other services;

You cannot use next2u users' information for scoring purposes.

8. Security

Responsible attitude to personal data is the company's standard of operation. 

To protect personal data, we: 

- published a data processing policy on the website. 

- approved local acts on the processing and protection of personal data. 

- employees are familiar with these documents on their first day at the company.

- conduct training for employees on the topic of personal data

- regularly check the company's processes and documents for their compliance with the law. 

- assess the risks and harm that we can cause if we violate the law on personal data. 

- taking into account the assessment, we select appropriate measures to comply with the law.

- provide access to personal data only to those Company employees who really need it to perform their duties. 

- apply legal, organizational and technical measures to ensure the security of personal data. 

When taking measures to protect personal data, we rely on: 

- legal requirements; 

- the established level of protection of personal data; 

- a basic set of protection measures established by regulatory legal acts for the corresponding level of protection; 

- a risk-oriented approach when choosing optimal measures; 

- priority of the legitimate interests of users.

9. Storage of Personal Data

We record, systematize, accumulate, store, clarify (update, change), and extract your personal data using databases located in Luxembourg.

We use data processing centers located in Luxembourg to store data.

We store your data in accordance with the data processing periods necessary to achieve the processing purposes specified in Section 4 of this Policy. 

10. Data Processing Periods

We stop processing your personal data within the timeframes established by law:

• upon achieving the processing purposes specified in Section 4 of this Policy, or when there is no longer a need to achieve them (unless there are other grounds for processing provided by law).

For example, in order to fulfill our obligations, prevent and suppress violations of laws, our rules, protect users from fraudulent and other unfair actions, as well as to respond to requests, we must process data within the timeframes determined in accordance with the law (procedural, tax, civil, accounting, etc.).

Such goals as providing the opportunity to use next2u services, ensuring the stable operation and security of services, improving the user experience, quality of services, services and marketing activities, sending marketing messages will be achieved upon termination of obligations arising from contracts with us.

• upon expiration of the consent period or upon withdrawal of consent (unless there are other grounds for processing provided by law). For example, in the case of processing for the purpose of organizing participation in events, research and surveys.

We will also stop processing your data:

• if we detect unlawful processing, if it is impossible to ensure lawfulness;
• if the company is liquidated.

After the established deadlines have expired, we automatically delete the data from the information systems. If the data is processed without the use of automatic processing tools (e.g. paper requests), we destroy such material carriers.

11. Deleting a Profile on next2u

To delete your next2u profile and all the data in it, go to the "Settings" section on the website or in the application - "Delete profile" - "Delete". If you have a tariff plan or have money in your next2u wallet, contact support to delete your profile; if there are unfinished transactions, wait for them to be completed.

We will stop processing your personal data and delete it in accordance with legal requirements. We will not be able to restore your data, even if you change your mind later.

The law requires that we store user information for at least a year after deleting a profile.

12. How to Withdraw Consent for Data Processing

To withdraw consent or inquire about data privacy, contact customer support.

13. Our Details

next2u S.à.r.l.-S. L-8213, Mamer, 14A Rue du Bambusch.